Whenever reporting an issue, please make sure to disclose the OS on which you’re playing, and to continue working with other legacy Windows users to find workarounds wherever possible. Likewise, we are unable to assist with any errors, crashes, or other issues that arise from playing on an unsupported platform.
#Age of empires 2 not working on windows 7 upgrade#
However, we recommend taking this opportunity to upgrade to Windows 10 if you want to continue experiencing all the game has to offer in the future: We won't intentionally break the experience for users on other platforms, but we can't promise that the game will continue to work on those operating systems as we move forward, and won’t be able to release patches to fix experiences on unsupported systems.įor now, the latest hotfix may help some users who were experiencing issues. When we build and test those updates, we make sure they work on Windows 10. We are committed to long-term support for Age of Empires II: Definitive Edition, which means we will continue updating the game in the future. As we know many of our Age II (2013) users are on older versions of Windows, we did the work necessary to make Age II DE work on some legacy Windows systems when the game launched in November 2019. Windows 10 is (and has always been) the only officially supported OS for Age of Empires II: DE. We have been following the discussion and we want to clarify some expectations. Hello everyone! Thanks to all of you who have weighed in with your feedback and experience on this issue.